ORDER QUESTIONS
- Um. Did my order go through?
- My coupon code isn't working.
- I accidentally placed multiple orders. How do I cancel an order?
- I have a new credit or debit card, how do I update my info?
- Billing address on my credit or debit card isn't working — what do I do?
- I just placed an order. When will it arrive?
- I placed my order but got a “Cart is empty" screen.
- How do I get free shipping?
- What is the CVV?
- I cancelled my order, why do I still see a "pending" charge?
- What do I do if my card was charged multiple times for the same order?